Search and filtering is down

Incident Report for Abicart

Resolved

This incident has been resolved.
Posted Dec 07, 2021 - 20:37 CET

Monitoring

Same issue that triggered the error earlier this morning happened again. A fix is implemented where this can not happen again.
Posted Dec 07, 2021 - 14:26 CET

Investigating

Same issue as before has happened where our search cluster is unresponsive.
Posted Dec 07, 2021 - 14:12 CET
This incident affected: Abicart Admin, Abicart - Classic themes, Abicart - Responsive themes, Abicart - API, Abicart - Email system, and Abicart - Search and Filtering.